Signos Scale FAQs

The Signos scale is currently in limited release for a trial group. Interested in getting a Signos scale of your own? Sign up for the waitlist here. 

How do I get the most accurate results?

1. Stand firmly on the scale; do not shake when weighing in.
2. Take your measurements at the same time each day to ensure the most accurate results. 
3. Please step on the scale with bare feet.
4. Check the place, make sure it is hard/flat ground. You could try to move to a different hard surface until it gets the same result. If it is not balanced, the data won't be accurate.
5. Make sure your profile information is accurate(biological sex, age, and height).

What do I do if body fat isn’t measured when weighing in?

1. Step on with dry and bare feet.
2. Ensure Bluetooth is enabled and working.
3. Ensure personal data is entered in the Signos app

How do I restart the scale?

1. First, take one of the batteries out of the scale.
2. Then, put back the batteries in and wait for 5 seconds.
3. After the scale has been automatically restarted, you can step onto the scale.